An alternative perspective. Here’s how Perth Solar Warehouse reviews appear using a data-backed approach towards better outcomes.
Deep insight
At face value, Perth Solar Warehouse reviews (like many solar company reviews) seem respectable. In all honesty, as only one of 7 solar companies in Australia (May 24) to receive SolarQuotes.com.au Legendary status, we must be doing something right. But does that warrant complacency? We all know that past results are seldom an indicator of future performance in a competitive space. A key factor behind Perth Solar Warehouse’s reputation with local consumers is the consistent refinement where others may fear to tread. Because it’s often less work and easier to focus on an overall figure.
Overall, Perth Solar Warehouse combined deliver a 4.9/5 rating from over 1200 reviews on Google, SolarQuotes.com.au and SolarChoice.com.au. But we’re aiming higher.
Category | Score | |
|---|---|---|
Value for money | 4.87 |  |
Quality of System | 4.93 | |
Installation | 4.84 | |
Customer Service | 4.91 | |
The most difficult platform to achieve a high review score is SolarQuotes.com.au
Compare Perth Solar Warehouse reviews with those of any solar company here. The SolarQuotes.com.au installer reviewing section was one of Australia’s first better measuring time and a wider cross-section of installers over that period. Since launching, they’ve consistently refined the review criteria for deeper insight of an installer’s overall service in the following categories important to customers:
- Value for money
- Installation quality
- Quality of system/products used
- Customer service
An additional layer and unlike alternative review platforms, SolarQuotes.com.au follows up on customer satisfaction a year on as a better measurement of satisfaction over time.
2023: An overall 4.88 customer experience is considered Legendary, with only 10 companies Australia-wide achieving similar.
Deeper insight: Using a zoomed-in approach, we understand areas of refinement towards enhancing future customer experience.
The best measuring stick is one that measures most precisely.
Measurement | Performance | Award | |
|---|---|---|---|
Customer Satisfaction 2022 period (Awarded 2023) | Top 10 (Australia) Greater than 4.85/5 over 150 reviews | Best Rated Solar Installer Most Popular, Top 10 Australia |  |
Customer Satisfaction 2023 period (Awarded 2024) | 12th (Australia) Greater than 4.85/5 over 150 reviews | Best Rated Solar Installer Most Popular, Top 20 Australia |  |
The most noticeable and easiest platform to achieve a high review is Google
A simplified review mechanism in a highly visible location such as Google search ensures a quick glancing overview can be attained. However, with vendors very aware of how impressionable Google reviews are, it’s always best to seek deeper insight. Restaurant reviews are discerned better on Google because people know flavour and service contrasts for comparison. Solar purchasing customers seldom have an absolute expectation unless a company fails to deliver. Therefore, most solar companies, for comparison, should have a 4.5/5 rating here or greater, with more than 200 reviews if they are in business for a significant period.
A good reason why asking deeper product-related questions actions are more thought-provoking responses one alternative platforms, such as SolarQuotes.com.au. In a like-for-like comparison chart, Perth Solar Warehouse reviews on Google are simplified and more general yet provoking enough to rank among Australia’s best installers 2 years in a row by Sunwiz market intelligence data.
2023: An overall 4.81 customer experience for the 2023 calendar year from 204 reviews [4.9/5 greater than 650 reviews all time)
Deeper insight: We’re constistently monitoring end user satisfaction and experience for improved sustainable energy adoption.
More precise data for a more informed investment decision.
Multiplatform resonance
It’s also helpful to consider Perth Solar Warehouse reviews, like any company, on low-count platforms such as SolarChoice.com.au. Encouraged for when comparing any solar company, this ensures you see a healthy cross-section of a particular business where ratings are less likely to be drowned out and consistency is evident.
Measurement | Performance | Period | Source | |
|---|---|---|---|---|
4.8/5 stars | 38 reviews | All time | SolarChoice |  |
Measurement | Performance | Period | Source | |
|---|---|---|---|---|
5/5 stars | 84 reviews | All time | Facebook | |
Experience the difference, express quote ›
But how does this translate for you?
It’s one thing to have 5-star experiences (many businesses do). It’s another to genuinely earn them. We are on a mission for your ultimate sustainable energy experience. Your long-term outcomes as a reliable future expansion partner that must offer value, quality, service and high satisfaction.
To better evaluate your ideal energy investment partner, consider 5 essential categories:
Sales, Knowledge, Installation, Aftercare and Guarantee.
Sales
Hassle-free and no pressure.
We believe it should be about you. Your preferences, your technology, your budget and your timeline.
The most satisfying investments are well-evaluated and highly rewarding with minimal exposure to risk. Perth Solar Warehouse reviews support an appreciation for an evolved sales process for the astute shopper.
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NETCC Signatory
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PSW Research Centre (local)
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No hidden costs
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Research in your time
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Always updated online products and prices
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Comprehensive updates
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Genuinely evaluated content
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Up-to-date research material
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Local support posts
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Transparent grant and subsidy breakdowns
Knowledge source
Notoriously local. Perth’s largest online solar resource.
If we were going to provide an improved, non-invasive sales process, our digital resources must always be up to date. Our pre and post installation knowledge base is available for your research ease (less the ChatGPT script). We’re invested in successful customer outcomes and that’s why our content is frequently updated and always evolving.
Did you know?
As a Premium Certified Installer, Tesla Energy monitors Perth Solar Warehouse reviews internally for improved customer outcomes. In 2023 Perth Solar Warehouse contributed to Tesla’s top 10% of installation volume in Australia. From that volume was an average 4.8/5 customer review score and a 95% audit review.
Combining a 362% Year-on-year growth in Powerwall sales, Perth Solar Warehouse claimed the prestigious Tesla Performance Excellence Award.
Installation
No hidden costs. Ever.
Beyond no hidden costs on installation, communication and attention to detail are essential. Your desire for a renewable energy installation is to maximise the investment return while enhancing your property’s appeal — that’s value.
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CEC accredited installers
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Synergy & Western Power approvals
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No hidden costs on installation
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PSW Project management portal
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Regular progress updates
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Licensed in-house installers
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Technical support department
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Secure client portal
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PSW Life Support access
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PSW One-point contact
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5-star customer care
After Care
A foundation built on high customer satisfaction
Customer-centric businesses emphasise aftercare solutions. That’s because your energy investment success is important. Perth Solar Warehouse has Australia’s most comprehensive customer care solution for improved trouble shooting and greater system up time.
PSW Life Support is comprehensive technical support included with every Perth Solar Warehouse system.
Perth Established
100%
LOCAL
We get local expectations
Perth Solar Warehouse is a 100% locally owned and operated electrical business—a wholly owned subsidiary of McKercher Corporation operating since 2004, ensuring a Perth Solar Warehouse guarantee has genuine value.
Warranty
A genuine warranty backed by presence.
Perth Solar Warehouse is a McKercher Corporation business. With over 20 years of supporting local customers after the point of sale, a Perth Solar Warehouse warranty has genuine value.
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Leading workmanship warranty
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No unforeseen costs within the warranty period
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Priority warranty support
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Manufacturer warranty agent
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Established 2004
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4.9/5 Google: Greater than 600 reviews
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4.9/5 SolarQuotes.com.au: Legendary-rated
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EuPD Research 2023: Top Brand PV Installer
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Tesla Performance Excellence Award 2024
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Sunwiz Awarded: Best Rated Installer 2024
Reviews
More than reviews, genuine experiences.
Here’s a tip: if you are serious about comparing a solar company’s reviews, visit SolarQuotes.com.au. The SolarQuotes reviewing platform is regarded as one of the most transparent and we think is a fair comparison as they verify a purchasing transaction – not just anyone can leave a review.
Thank goodness for PSW. After 2 months of disappointments from other Solar companies who just didn't want to know us when we needed to upgrade our consumer line to enable our 6.5kW system - "come back when its all ready to have your solar installed".
PSW just took the bull by the horns and ran with it - making the necessary contacts with Western Power and co-ordinated them to come out in conjunction with our PV install.
The install team were so pleasant and more to the point efficient - nothing was too hard for them.
Penny-Lee your professionalism and efficiency were exemplary in all the organizing with Western Power -even calling me up at 8 pm at night to keep me informed of progress - thanks so much.
Derek your guidance in the type of system perfect for us was much appreciated. All this and at a great price too. Hats off to you all at PSW - keep up the good work. We now watch our smart meter via our portal just pumping out the power.
Ken Mackay
I don't usually write reviews for businesses as I just have an expectation of the service they should provide, but PSW is absolutely standout in my opinion.
From the start with the sales & quotes, there were no pushy sales or anything, no bad-mouthing brands that they didn't sell etc. I received prices for lots of different panels and inverters, and when I decided to go ahead everything was smooth sailing. I was kept in the loop every step of the way, and when an earlier install date opened up they let me know and were only too happy to get it done sooner!
Installers were terrific - very courteous, very professional, took the time to explain everything and were meticulous in cleaning up any mess or dust.
Had a couple of very minor issues - the smart meter wasn't providing consumption data, and my reticulation controller stopped working - but they came out promptly the next day to fix it all.
Great service, great prices for a great product. Can't recommend PSW highly enough.
Jason
I had done quite a bit of research on Solar systems before honing in on PSW. The entire process from the first call to the final installation was impeccable. The care and courtesy exhibited by all whom we interacted with from the sales team (Jesse Brown) to admin (Sara), accounts (Lisa) and last but not least the Installation teams headed by (Richard and Adrian - I negotiated the installation for my elderly neighbor as well and both installations were done on the same day!) was second to none. PSW kept us informed all along as to what was happening, was bang on time on the day of installation and did a wonderful job and left the place clean and tidy and took patience to explain the system and its working.
We have no hesitation in recommending PSW as a Solar company that exhibits a high standard of professionalism, courtesy and care for the customer topped by a quality installation and a pleasure to deal with. I am confident the selected system will work well and more than meet our expectations and it is nice to have the comfort and confidence that our installation is backed by a good company that will continue to render good service in case we do have an issue at any point in time. Keep up the wonderful standard of service which is hard to come by in today's market!
Tony Parthasarathy
I had done quite a bit of research on Solar systems before honing in on PSW. The entire process from the first call to the final installation was impeccable. The care and courtesy exhibited by all whom we interacted with from the sales team (Jesse Brown) to admin (Sara), accounts (Lisa) and last but not least the Installation teams headed by (Richard and Adrian - I negotiated the installation for my elderly neighbor as well and both installations were done on the same day!) was second to none. PSW kept us informed all along as to what was happening, was bang on time on the day of installation and did a wonderful job and left the place clean and tidy and took patience to explain the system and its working.
We have no hesitation in recommending PSW as a Solar company that exhibits a high standard of professionalism, courtesy and care for the customer topped by a quality installation and a pleasure to deal with. I am confident the selected system will work well and more than meet our expectations and it is nice to have the comfort and confidence that our installation is backed by a good company that will continue to render good service in case we do have an issue at any point in time. Keep up the wonderful standard of service which is hard to come by in today's market!
Tony Parthasarathy
