We install across Perth metro from two bases: Bibra Lake (south) and Neerabup (north). Keeping a defined service area with localised bases helps us respond quickly when you need us after the install, not just on the day the system goes up.
- Two bases, one metro: Bibra Lake (south) and Neerabup (north) cover the greater Perth metro area between them.
- Core area is the full Perth metro, serviced daily from both bases. Mandurah and Peel sit on the southern fringe with no added travel cost. Yanchep and Alkimos are covered to the north, with extended reach up to Two Rocks.
- Just outside the metro? In serviceable cases we can still help. Send us your address and we'll tell you straight away.
- Perth Solar Warehouse is a McKercher Corporation electrical business (EC010771), so the same licensed business that quotes your system stands behind it after install.
- Perth Solar Warehouse stands behind the systems it sells and supports your warranty claims.
Why we keep a defined service area
A service area isn’t a limit for its own sake. It’s how we keep the part that matters: being there after the sale. Our standing with customers comes from knowing what we do well and staying inside it. Stretch a field team three hours out of town for a warranty callback, and the customer who installed last month waits longer for theirs. We’d rather cover the metro properly than cover the map thinly.
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Do you install outside of your installation area?
In some cases, yes. The points on our coverage map show where we perform certain services beyond the standard metro area. Beyond that boundary, expect slower response times on service requests and possible additional install or delivery costs. Send us your address and we’ll give you a straight answer before you commit.
What are the extra costs beyond the installation area?
Installs or deliveries beyond the nominated Perth Solar Warehouse service area are quoted on a case-by-case basis, so any additional travel or delivery costs are set out before you proceed. Ask us and we’ll assess your address.
Do you use in-house installers?
Yes, and we also use subcontract installers. Perth Solar Warehouse is a McKercher Corporation electrical business (EC010771), licensed for electrical work in Western Australia. Our electrical teams carry the insurance to work on your property. Our sister business, PSW Energy, holds ISO 9001, 14001 and 45001 certification (Bureau Veritas).
We’ve lifted our install capacity by bringing on vetted subcontract teams alongside our in-house field service department. If you’d prefer an in-house team, you can ask for one. Either way, Perth Solar Warehouse stands behind your installation.
What is the wait time for an installation?
It depends on what you’re installing and, often, on approval timeframes with Western Power (the network) and Synergy (your retailer). Demand also runs in peaks, usually around rebate changes and the start of summer, which can stretch the longer end of these ranges.
As a guide:
- Inverter repair or replacement: 2 to 4 weeks (up to 8 weeks in peak demand).
- EV charger installation: 2 to 4 weeks (up to 8 weeks during peak demand).
- Residential solar installation: typically 4 to 12 weeks, depending on the nature of the job.
- Battery installation: typically 4 to 12 weeks, depending on the nature of the job.
- Commercial solar installation: typically 4 to 12 weeks, depending on the nature of the job. Larger systems can take longer for Western Power approval.
We’ll give you a realistic timeframe for your specific job when we quote it.
