Perth Solar Warehouse holds current certification as a New Energy Tech Consumer Code (NETCC) Approved Seller. Our certificate is valid through 8 May 2027 and was issued by the Code Monitoring and Compliance Panel, backed by the ACCC. If you’re buying solar, a battery, or an EV charger, the NETCC status is one of the factors to check with a seller or installer in Australia. Here’s what it covers and why it matters.
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The New Energy Tech Consumer Code is a national set of conduct standards for businesses that sell solar panels, battery storage, EV charging equipment, and related products. It’s authorised by the Australian Competition and Consumer Commission (ACCC), the body that enforces Australian Consumer Law, and was developed with input from both industry associations and consumer organisations.
The “Approved Seller” designation means Perth Solar Warehouse has committed to a defined standard of conduct throughout the entire customer experience: quoting, contracts, installation, and after-sales support. Certification is independently verified and has to be renewed. It’s not a one-time declaration.
- Accurate information. What you're told during the sales process about system size, expected output, applicable rebates, and payback estimates must be accurate and verifiable. NETCC signatories can't make claims they can't substantiate.
- Contracts and disclosure. You're entitled to clear written contracts and upfront disclosure of any material costs or conditions. Where cooling-off rights apply under Australian Consumer Law, those rights have to be honoured.
- After-sales accountability. The code covers what happens after the installation: warranty claims, service follow-up, and dispute resolution. There's a formal complaints pathway for buyers who need it.
The important point: the NETCC governs how a business behaves, not just what products it sells. A business can stock reputable brands and still fall short on the sales process, paperwork, or post-install follow-through. The code addresses all of it.
NETCC Approved Seller status is publicly verifiable through the code administrator’s register. Only businesses with active, current certification in good standing can display the Approved Seller mark. Find a NETCC Approved Seller ›
Perth Solar Warehouse: ABN 55 332 185 818, certified valid through 8 May 2027. Certificate ›
If you’d like to talk through what this means for a solar or battery purchase, our team is ready to help.
