Perth Solar Warehouse (including PSW Energy) is proud to announce the appointment of Nicole Bilman as Chief Executive Officer (CEO), effective 2 February 2026.
Nicole’s appointment is both a significant milestone for our business and a meaningful signal for the wider sector. As a woman in solar stepping into the CEO role, Nicole represents the standards-led, performance-driven leadership that customers increasingly expect from a long-term energy partner in Western Australia.
Over the past five+ years, Nicole has progressed through the business from Administration Manager to General Manager, and now to CEO—earning each step through delivery, accountability, and the ability to build capability across people, process, and systems.
This upgrade will deliver real improvements to how you interact with us and ensure we remain aligned with modern expectations:
- Growing PSW from a 10-person team to a 50+ person operation, expanding delivery capacity and strengthening service coverage.
- Leading PSW through ISO certification with Bureau Veritas: ISO 9001 (Quality), ISO 45001 (WHS), and ISO 14001 (Environment), embedding audited systems and consistent standards.
- Strengthening the customer experience end-to-end—tightening sales-to-install-to-aftercare processes to improve reliability, transparency, and long-term support.
For customers and partners, the immediate focus is continuity. Nicole will continue overseeing day-to-day operations while building out her executive team over the next six months. This approach ensures stability in delivery and service, while strengthening leadership capacity as the business grows.
That growth includes a major cross-city expansion, with a new Perth Solar Warehouse location scheduled to open in Neerabup in late March 2026. The Neerabup site will enhance service coverage across Perth’s northern corridor, support faster logistics and scheduling, and increase capacity as more households and businesses transition to solar, battery storage, and electrification.
“Nicole has earned this appointment through consistency, high standards, and an ability to build capability across the whole organisation,” said Derek McKercher, Director. “She leads with calm discipline, backs our people, and has helped shape a culture where customers feel supported long after the install. This move is the natural next step for Perth Solar Warehouse.”
Nicole brings more than a decade of experience in the electrical and renewable energy industries. Her leadership is practical and outcomes-driven, focused on empowering teams, improving operational efficiency, and delivering a customer experience that remains structured, transparent, and dependable.
As Western Australia’s clean energy transition accelerates, Perth Solar Warehouse remains committed to being a long-term, community-inspired provider, helping customers adopt sustainable energy with confidence. Nicole’s appointment reinforces that commitment and marks the next stage of building a stronger, more capable business for the years ahead.
