McKercher Corporation Pty Ltd (ACN: 164 130 581) trading as Perth Solar Warehouse (ABN: 55 332 185 818)
Last updated: December 2025
McKercher Corporation Pty Ltd trading as Perth Solar Warehouse (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner.
This Privacy Policy explains how we collect, hold, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to personal information collected through our website, online forms, quote requests, phone calls, emails, and in the course of providing solar, battery, and EV charging products and services.
By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.
The types of personal information we may collect on this website include:
Identity information – such as your full name
Contact information – such as email address and phone number
Address and property information – including your residential or commercial property address and details relevant to solar, battery, and EV charging installation assessments (for example, roof type, orientation, shading, switchboard location)
Customer enquiry information – details you provide when requesting quotes, assessments, or advice
Transaction information – details relating to quotes, installations, warranties, and customer service interactions
Technical information – such as IP address, browser type, device information, and website usage data
We do not intentionally collect sensitive information (as defined under the Privacy Act) unless required by law or with your explicit consent.
We collect personal information in a number of ways, including when you:
Submit an online enquiry, quote request, or contact form on our website
Request a solar, battery, or EV charging assessment
Contact us by phone, email, or live chat
Enter into a contract with us for products or services
Interact with our website, including through cookies and analytics tools
Where reasonable and practicable, we collect personal information directly from you.
We collect and use your personal information for purposes including:
Assessing your property for solar, battery, and EV charging suitability
Preparing and providing quotes and proposals
Supplying, installing, and maintaining solar energy systems and related products
Coordinating installers, electricians, and other service providers
Managing warranties, rebates, incentives, and government schemes
Customer service, support, and ongoing account management
Communicating with you about your enquiry, installation, or services
Improving our website, products, and services
Marketing and promotional communications (where permitted by law)
Meeting legal, regulatory, and compliance obligations
We only use personal information for purposes that are reasonably related to our business activities or that you would reasonably expect.
We may disclose your personal information to third parties where necessary to operate our business, including:
Installers, electricians, and contractors involved in site assessments and installations
Suppliers and manufacturers of solar panels, inverters, batteries, and EV chargers
Finance providers (where you apply for finance or payment options)
Government bodies and rebate administrators (such as for STCs, state or federal incentive programs)
IT service providers (including website hosting, data storage, CRM, and analytics services)
Professional advisers such as accountants, lawyers, or insurers
We take reasonable steps to ensure that third parties handle personal information securely and in accordance with applicable privacy laws.
We may also disclose personal information where required or authorised by law.
Some of our service providers (such as cloud hosting, analytics, or software providers) may be located overseas. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.
Our website may use cookies, tracking pixels, and analytics tools (such as Google Analytics) to:
Improve website functionality and user experience
Analyse website traffic and usage patterns
Assist with marketing and advertising
Cookies do not generally identify you personally. You can control or disable cookies through your browser settings, although this may affect website functionality.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
Secure servers and systems
Access controls and password protection
Staff confidentiality obligations
Regular review of data handling practices
While we strive to protect personal information, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only for as long as it is required for business, legal, or regulatory purposes. When personal information is no longer needed, we take reasonable steps to delete or de-identify it securely.
You have the right to request access to personal information we hold about you and to request corrections if you believe the information is inaccurate, out of date, incomplete, or misleading.
Requests for access or correction can be made using the contact details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
We may send you marketing communications about our products and services where permitted by law. You may opt out of receiving marketing communications at any time by using the unsubscribe function or contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may lodge a complaint by contacting us using the details below. We will take all complaints seriously and aim to resolve them promptly and fairly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website.
If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle personal information, please contact us:
Perth Solar Warehouse
McKercher Corporation Pty Ltd (ACN: 164 130 581)
Trading as Perth Solar Warehouse (ABN: 55 332 185 818)
Email: privacy@perthsolarwarehouse.com.au
Phone: (08) 6171 4111
Address: 3/90 Discovery Drive, Bibra Lake, Western Australia
