I was very happy with the whole process. Tony was very easy to deal with. I liked that he is not a high impact sales type. He let the product sell itself. Jesse and the installation crew were 4 days ahead of schedule. They did a great job with the install and stepped me through the instructions afterward. Thanks also to Penny-Lee and Reema back in the office for taking care of the details and setting up the software. This really has been very easy.